Making Overrides

Atomize gives you the flexibility of different ways to override prices.

This article consists of the following sections:

• Making overrides
• Price override
• Hierarchy override
• Multiple overrides
• Removal of multiple overrides
  
  

Watch this video to learn how to do overrides:

Link in the video - How to set up seasonal price hierarchies >

Making overrides

Regardless of if you are using autopilot or not, you may want to override the current prices on one or several days.
You have two options to do so, either by overriding the price hierarchy by configuring new boundaries that the prices may move within or by overriding a current price and set a fixed price point. 

You can override several room types at once but you do not need to - you can choose to do only a fixed override or a price boundary change on one individual room type. You also have the possibility to either make overrides for one stay date or for multiple dates, see the section Multiple overrides.

You can make overrides on the following pages in the system:

• Calendar
• Most urgent 
• All stay dates

Icons
Throughout the system, you can see orange icons that indicate when overrides are in place for a date. Below we list the different ones:

It is possible to input both a price override and a hierarchy override on the same stay date. It is important to know that the price override will overrule the hierarchy override, meaning that the price override is pushed to your PMS. Learn more about the hierarchy order of pricing controls here. 

Price override

The price override allows you to override the current price. It is fixed, meaning that it will stay frozen until you actively remove it by choosing to accept a recommendation.

To make a price override on one stay day, navigate to the desired date and click on the Override prices button. This will open a modal screen where you can set price overrides.   

When you are satisfied with your price override you click on the save changes button and the price will be directly pushed to your PMS.

Edit or remove a price override

To edit a price override, click the Override prices button on that date, and the override modal screen will appear. Make your changes and then click on the save button.
If you wish to remove a price override click the trash icon to the right. The override for that room type will be removed.

If you want to remove all overrides for a stay date, click the Remove all & accept button. Note that by removing an override the price recommendation will be accepted and the price will be pushed to the PMS.  

Hierarchy override

Hierarchy override should be used when you temporarily want to override your current price hierarchy. It is especially useful when you want to narrow the limits/boundaries between the minimum and maximum prices for room types just for a specific date. 

Watch this video to learn how to make a price hierarchy override:

Link in this video -

How to set up the default price hierarchy >

How to set up seasonal price hierarchies >

To make a hierarchy override on one stay day, navigate to the desired date and click on the Override hierarchy button. This will open a modal screen where you can set new min/max boundaries as well as the offset between the room types. 

When you are pleased click the save button and your new hierarchy will be applied for that day.

Please note that if you decide to change the price boundaries and a current price is outside the new boundaries that you define, Atomize will push a new price that is within the new limits.

For example: if the current price for a room type is 50 EUR and the new minimum is set to 60 EUR, Atomize will set the current price to 60 EUR. If the current price is within the new limits, Atomize will not change the price but ensure that all new recommendations produced are within the limits.

Edit or remove a hierarchy override

To edit a hierarchy override, click the Override hierarchy button on that date, and the override modal screen will appear. Make your changes and then click on the save button.

If you want to delete the hierarchy override click on the Remove boundaries button at the bottom of the page. By removing the hierarchy override the seasonal hierarchy (if you have one configured) or the default price hierarchy will apply.

Multiple overrides (update several dates at the same time)

Regardless if you want to do price overrides or hierarchy overrides you can select several dates and update them at once. Just as for daily overrides, you can adjust one room type or several. You can make multiple overrides both from the All stay date page and from the Calendar page. 

To make multiple overrides on the All stay dates page you can click on the buttons - Override prices or Override hierarchy above the list to the right. A window will be displayed where you will make the overrides.

You can also select the stay dates you want to override in the list (by checking the checkboxes) and then click on the Override prices or Override hierarchy button. Click on the one you want to make and a window will be displayed with all selected dates.  

On the Calendar page, you find the Override prices and Override hierarchy buttons above the calendar to the left. By clicking on one of the buttons a window will be displayed.

Price override for multiple days

In the price override window select the stay dates to which you want the overrides to apply to by using the date pickers. Do not forget to click the Add-button when selecting your dates.

In the section Set price, you get the option to set the same price on all your selected dates or different prices for each day you selected.

When you are satisfied with your Price overrides click on the save price changes button and the prices will be directly pushed to your PMS.

Note that the price overrides are allowed to break the price hierarchy.

Hierarchy override for multiple days

In the hierarchy override window select the stay dates to which you want the overrides to apply to by using the date pickers. Do not forget to click the Add-button when selecting your dates.

In the section Set price, you get the option to set the same price on all your selected dates or different prices for each day you selected. 



When “same price” is selected and you have an existing hierarchy override on a date, that date will be overwritten by the new price boundaries you set. However, you can also choose to have different boundaries for different dates. You can also remove an existing override on a day by clicking on the Remove boundaries button on that day.

If you are going to make a hierarchy override on a large number of consecutive dates, consider making a seasonal price hierarchy instead. Learn more about seasonal price hierarchies here.

Add a note after a bulk override

When you do a price or hierarchy override in bulk, a pop-up window with the possibility of adding a note on those override dates will appear. This is a great opportunity to ensure that you and your team remember and understand the reasoning behind the override.

Removal of multiple overrides

It is possible to remove several overrides at once. To make a removal of multiple overrides, you select the stay dates you want to remove from the list on the All stay dates page (by checking the checkboxes). Above the list there are buttons placed, click the Remove overrides button, to the right. A window will be displayed with the option to select what type of override you want to remove. After you select the type, confirm by clicking the Remove overrides button, and your overrides will be removed.