1. Customer Knowledge Base
  2. Online training videos for new users and steps to complete for new properties

Steps to complete when onboarding is finalized

Once your property has been onboarded there are a number of configurational actions you need to complete to be able to fully utilize the system. You find these settings in the settings menu to your right.

User management

In the user management settings page you can add more users to your account, as well as edit and remove existing ones. Learn more about user roles and access rights here

Compset mapping

The compset mapping is an important setting in order to get your account fully operational. It allows the system to compare your room types with your selected competitor’s room types.

The very first step is to map your own room types with those found in Booking.com, and then proceed mapping your selected room types with those of your competitors:

Please find more detailed information in the next video:

 

Revenue categories

The revenue categories are an important part of your account’s settings, especially if your hotel is used to having group reservations. Please find more details in the next video:

 

Price Hierarchy

The default price hierarchy has been configured for you during onboarding. If you would like to make changes to that configuration, or if you would like to add one or several seasonal hierarchies, follow the steps explained in the article How do I change my price hierarchy?